Water! Part 3!

 


I thought it was over... I was wrong.

Let me take you back:  https://bfthsboringblog.blogspot.com/2026/04/water-part-2.html.  That was mid-April.  Right after that I got my bill.  And it was the same as it had been since December 2024:  So I thought they were playing catch up.  

Then I got my May bill:


Okay, so it was only for a few days of service.  The next bill would be "truthful"

Then on Friday, May 22nd I got this:



That makes a little more sense.  And as always, I set up a payment right away.   Since it was Friday and this is a long weekend, my payment would go through on Tuesday, May 26th.

But then on Saturday (of a long holiday weekend), I get this email:



Take a closer look


What?  Current charges $380.26, but Account Balance as of this reminder: $48.35?  Where is that charge coming from?  If I go directly to my account on their website:


No mention of it there...no mention of ANY of it when I log in.  Where are they getting this amount?

I have no answers yet.  Since this happened on  holiday weekend so my call to my corporate office contact went to voicemail and my email to the president of Aqua  is just sitting in her inbox unread.  (Both of these are understandable.)

I don't know what is going on at Aqua, but it's time for them to get their act together.  I need answers and I need them ASAP.  

Once again Aqua, the ball is in your court.  I'm waiting...




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