Water! Part 2!
Before you read today's post, it might be helpful if you've read last week's post: https://bfthsboringblog.blogspot.com/2026/04/water.html . It's not essential (maybe it is?), but it will be helpful (definitely helpful). So what has happened since last week? Well my initial post DID get some viewing. It might have helped that I found the email address of the president of Aqua and got an email response from her which told me I should expect a call from someone in her office. Of course this was AFTER I had gotten voice mail from that person in corporate (L) as well as a local customer service rep (R). Both of whom I called back and told the WHOLE story to voicing my concerns. And THEN I emailed the president again and she replied: " I agree that the customer communication needs to improve and am glad you brought to my attention. I can assure you that Aqua PA leadership is aware and has already jumped on evaluating ou...