Chasing My Tail?
Okay, I don't have a tail, but that's how I feel. I'm spending more time than I should chasing down companies that I do business with following up on issues that I shouldn't have to. Or maybe I'm expecting too much? I'll let you tell me. Landscaper: Okay, as a reminder, the person who did the outdoor maintenance in PA (there's no lawn, but bushes and trees grow like crazy) was deployed overseas this year. So he gave our business to another company, which was fine. I tried to reach out to them via their website and got no response. When I called, I did and in March the owner came out to look at the yard (there was still snow at this point). In April, I called again because it was just about time for a spring clean-up. He came back, accessed again but no work was done until a couple of weeks later. It was still early spring, but he and his team came and put out TONS of...