Dear NJM

 I'm sure you're a good insurance company.  According to your website, you've been around for over 110 years.  That's pretty impressive.  You don't have a mascot or a jingle.  In today's world, that's pretty  rare.  Your website says:  We pride ourselves on being committed to our customers. That’s why J.D. Power has presented NJM with their Auto Claims Certification, eight years in a row.** Because at the end of the day, NJM will be there for you to provide great insurance, without gimmicks."  Again, impressive.

But let me tell you what's not impressive, your mail.  Or rather your mailing list.

When I got home today, this was in my mailbox. 


It wasn't for me.  It was for my grandfather.  The man who lived in this house from 1924 through about 1983.  (I'm not 100% on that.)  That was when he developed dementia (most likely Alzheimers) and was moved into a local care facility.  (Back then we called them nursing homes.)  I'm sure that his condition had been developing for years, but it was around then that it became very evident and my grandmother could no longer care for him.

My grandfather died in September of 1985.  So he won't be purchasing any insurance.  Not auto, not homeowners, or renters.  He's been dead for forty years.  That's 40 years.  (I'm betting that some of your employees are younger than that.)  So he's NOT going to be buying insurance. Death kind of precludes that, don't you agree?

Oh, and by the way, if my grandfather was still alive, he would be 130 years old.  I'm not so sure you'd be wanting to sell him insurance.

And incidentally although he graduated from Ohio State University with a degree in Veterinary Medicine, he  also sold Life insurance during his lifetime.  He was an agent with State Mutual Life Assurance  of Worchester, MA working out of their Newark office for many years...I don't know how he moved from being a veterinarian to selling insurance, but he did.  (My mother didn't know either.  Which is a reminder that you should ask questions of your parents/grandparents because some day they are not going to be around and you're going to want to know things.)

So please take him off your mailing list.  I assumed you would in the 1980s, but you didn't.  I assumed you would in the 1990s, but you didn't.  I assumed...well you get the idea.  Over the decades your mail has been sporadic at best.  A year or two would go by and nothing.  Then something would show up in the mailbox.  Another year or two would go by.  Now two letters from you have appeared in my mailbox within a couple of months time.  So I think it's time for you to stop.

Thank you.  

Sincerely,


Clinton Kilbury's 50+ year old granddaughter


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