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Showing posts from March, 2026

Tales of Customer Service

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  Once again I present you with the tales that are "interesting."  (For lack of a better word.) Let's start with my landscaping company. A couple of weeks back we got the news that they would not be able to service us this year.  (The owner is being deployed.)  However, another company would be taking over the accounts.  As soon as I got the name of the new landscaping company, I went to their website to check them out and also went to their contact page and filled out their form so we could get the ball rolling.  That was over a week ago... Last week I went on our neighborhood social media page and asked for recommendations for landscapers.  I got a lot of names and few companies.  Two had websites, so I again, I filled out the contact page form and...  Now I am well aware that I could call these people and maybe get a hold of someone, but that's not the point.  Why have a contact page if you're not going to answer the inquiry?...

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 It's March 1st.  Yesterday, the last day of February felt like spring.  The sun was actually out.  The snow started to melt.  We managed (I think) to get our mailbox at the end of the road shoveled out enough so that the mailman could deliver the mail.  (I've been going down to the post office once a week to pick up our mail.  I am not alone.  There are a lot of people -- perhaps hundreds -- in this village who have mailboxes that are inaccessible or have been destroyed as the result of the snowstorms this winter.)  I actually sat outside without a winter coat (although I was wearing a down vest) and soaked up those beautiful warm rays.  Spring is around the corner, could it actually be coming a little early? I woke up this morning.  A new month, and snow was coming down.  It didn't last (thankfully), but it was a slap in the face.  A reminder that the cold and cruel is not yet over. I want to write something about the ho...